Absolutely shocking. Always some sort of issue when I go in. It’s never been a simple collection! Service is beyond slow, bordering on rude. My prescription is never ready for collection and you’ll be lucky if they’ve actually got what you came in for. 10 minutes to locate a prescription and then surprise surprise,... read full comment
July 2023
Shockingly slow service. To the point of being quite rude. Failure to get prescription on time, then failure to show basic courtesy.
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.
We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.