*** Tripp Background ***Love the luggage but they customer services are awful. Suitcase wheel came off after first use (4 months old).E-mailed them on 18th January - Auto reply, "will respond in 3 working days". Now 15th Feb, still awaiting a response.Tried phoning them multiple times, no answer even though I was 1st in... read full comment
January 2024
Good service, allows customers to collect their purchases later which is handy as lugging empty suitcases about wouldn't be ideal
