My partner took in his mothers death certificate to this branch. The female staff member scanned it on and looked to be dealing with it. He went away and finally thought he could sort his mothers financial affairs. But upon trying to do so, they hadn’t had notification of his mothers death. She hadn’t scanned it on... read full comment
October 2024
Becky at nationwide in Ellesmere port was really helpful with the problem I came in with, she sorted It out for me. She is a credit to the company & is a star...
June 2024
Staff are absolutely fantastic in this bank. Started some new accounts for my children recently and I just walked in and asked and we made one. So helpful thank you.
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.
