What is the logic of having one person serving from the counter and then 2 staff members having a chat on the shop floor. No wonder branches are closing down, they make it as hard and slow as possible to use them.
February 2025
This is my 'local' branch.....I work M-F 8:30 - 5.....I cannot use the customer counters as the branch is only open M-T 9-4.......really helpful to those of us who working standard office hours. Give it 12 months and the the head office will close the branch as it doesn't get the required foot fall.....
January 2025
I work Monday to Friday out of town and Halifax is closed on a Saturday so I will be changing my bank that offers a better service
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
