Woman at the front was a right cow. Brought some paper money looking to get changed and she said no they can't do anything with it. When going to Barclays they said they could only help if we have an account to deposit it into but I bank with HSBC so had to go back to the mizzard and said I need to deposit this into my... read full comment
April 2023
Very poor and worst bank in UK. Had my account blocked for few days and my money taken and never had any information from the bank about it. Someone was trying to scam me for a small amount of money and they have refused me to withdrawal my own money from the account when needed it. Disgusting customer service and not helpful... read full comment
February 2023
Opened account recently, popped in to deposit a cheque found the staff very helpful.
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
