UPDATE: The Bike Factory came back to me and turned the situation around. Somehow, they managed to get hold of the bike and it's exactly what we've hoped for. Thank you!Not a good experience. Ordered a Lapierre Overvolt HT 5.4 2022 model at a discounted price from the website, which said it was in stock. The bike was to... read full comment
February 2024
stay well away from this shop i bought a bike online waited a for far too long only to be told bike parts are from russia ?! hmm not what every other bike shop has said about the same bike customer service is absolutely shocking they dont care and are just rude so do not buy from them what an awful company take your money... read full comment
February 2024
Picked up my bike today and really impressed. Staff are very knowledgable and extremely friendly. Graham (I think, sorry!) sorted everything out that I needed and was really helpful and gave some great advice. Much appreciated!
