13/12/24 at 16.45 Just visited the store and asked if they sold a particular perfume and was met with a very rude sales girl who abruptly answered we don’t sell that and turn her back on us. I commend how rude she was and she turned and pulled a face at me. This girl should not be work in customer service
December 2024
Male member of staff on Perfume counter not serving any customer refused to take my payment for an expensive mascara. Told me twice I had to queue or use self scan. He was quite clearly not doing anything. I left the mascara and won't use them again.
December 2024
Really bad service, went to the pharmacy counter at Chester Pharmacy, got ignored for 10mins while the staff member spoke to the delivery man, I have worked in retail for 15 years, so I understand it gets busy and when things are dropped off and you are short staffed, you maybe the only person there to deal with this but... read full comment
