It can get busy, but hey! I guess that's what happens when gvmts suggest that everything other than death can ve managed by your pharmacist!
Regardless, the team at Birchwood Well are friendly, helpful, supportive and just plain nice!
If you can get over the queues at times, the team are great! ??
November 2024
Booked a flu jab well in advance. Turned up 5 minutes before the allotted appointment time. Queued for 15 minutes to be told that the on duty pharmacist couldn't administer the flu jab as he was a locum and wasn't allowed to administer any vaccine other than NHS ones only. Bureaucratic nonsense and a wasted trip and wasted... read full comment
November 2024
Good Work and Customer Service 14 October 2024, 1730-1830 I would like to express my sincere gratitude to the staff on duty on the above mentioned time/date. The Pharmacist, Medicine Dispenser and Counter Staff afforded me exceptional customer service when I was awaiting my Doctors Script being electronically sent... read full comment
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor. We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.