Had 2 hot chocolates one was the new Black Forest hot chocolate worst hot chocolate ever had took both of them back had hardly any cream on them didn’t even taste of chocolate terrible especially paying over £8 for them but got my money
October 2023
Don’t get me wrong, the drinks themselves can’t be flawed, but the service that me and my sister had today was very poor. We ordered 2 takeaway drinks, one frostino and one hot chocolate, it took around 10 minutes to actually get our drinks in hand from ordering. Staff were friendly but, almost too friendly, as they... read full comment
September 2023
I don't know how Lauren got this job but she is definitely not suitable for it. Went to order coffees for my team this morning. Gave a list with 8 names and she kicked off saying she won't do it. Luckily her colleague agreed to serve us. I don't care how bad your day is, but you don't take it out on your customers. Very... read full comment