Went in to make a cash withdrawal with no bank card, took over half hour, one member of staff on cashier till, whilst 6 other staff stood around chatting, a lady working on the desk on the right hand side, was doing her upmost to make me feel uncomfortable, as I was trying to keep my cool, she seemed to enjoy being overly... read full comment
October 2023
Tried to ring your branch from Cape Town to discuss my mothers death After talking to an automated voice for a couple of minutes I got placed in a queue which was over 5 mins long. Why on Earth don’t you put an email address on your site ?
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
To find out what accessibility services are available in your local branch, search for it in our branch finder.
