Appalling service as ever from Royal Mail paid extra for 48hr delivery and parcel took a week !Didnt get parcel delivered as when I got to sorting office to find out what was going on I was told they didn’t have staff to deliver it !What the hell ! I pay good money for a service for which they readily take the money but... read full comment
April 2023
Excellent customer service. I was expecting an ID document from the DVLA, and I needed it urgently. The kind gentleman (portly with spectacles) at the counter on the 27th and 28th of March very patiently listened to my explanation of the situation, and went through the pending mail each morning to see if mine had arrived,... read full comment