Lovely staff, helped me out multiple times when having problems with my scent addict subscription. Both manager and staff were incredibly helpful :)
January 2024
Lots of alcohol
November 2023
Stoped in wile doing some early Christmas shopping today, and was overly welcomed and treated with the level of customer service we received. 10/10 for being knowledgeable and friendly, all really appreciated and helped us spend much more then we wanted. The manger, Artie, was really polite and helpful with signing up to... read full comment
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.