Even the branches of the banks that are open do not have staff that you can deal with - I had to pay a cheque into an account that was held at Lloyd's and I assumed that I would need to speak to a cashier (or at least deal with a human being) as I did not have a paying in slip - sadly whilst she was helpful and not dealing... read full comment
December 2023
The staff were very helpful.
November 2023
A long wait to do a simple transfer that is no longer available at the counter. This took 5 minutes at the local branch which is now closed. Customer rights and services seem secondary to their flashy refurbishments
Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services.
To find out what accessibility services are available in your local branch, search for it in our branch finder.