Corrupt company. Please do your own research on this company about how they keep customers money, refuse refunds, lie about returns, 'push expire' gift vouchers.. make yourself a cuppa and hav' a look
March 2024
House of Frazer Bristol picked up belstaff shirt reduced to 95 pounds took it to checkout assistant refused to honour price saying it was a mistake. So I went and got the other 10 shirts all marked at 95 pounds 20 percent off and yes you guessed. It they said all marked incorrectly. A manager was called and a young girl... read full comment
March 2024
Staff who worked on 27/02/2024 at this shop was very rude while dealing (Michael Kors watch section)with my wife.That lady treated her without any respect.We are very disappointed with the service.Worst customer service.
We're House of Fraser (fondly known by those who love us as 'HoF') and we've been on a mission to provide your heart's desires for more than 150 years. From a humble Drapery Shop in Victorian Glasgow to an internationally inspirational department store, we've come a long way and we're still making history every day. We're so much more than just a house; we're a whole universe full of your favourite things.