Fantastic service from Olivia at the branch this morning, thank you.
November 2023
Very disappointed with the service. I've been back and forth to the branch now 4 times because of incompetent staff and their lack of knowledge on how to open the account and verify the documents so that the account stays open. Spent accumulated 5+ hours on a phone with the customer service giving me different types of... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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