Really bad service. Ordered garden furniture in feb with a 8 week wait. Just been told its now been delayed. 8 weeks turns into 17 weeks. I was told I should of got an email telling me of the delay and when I said I have not, tried telling me to check my junk folder. I had to ell him I get an email daily telling me of great... read full comment
October 2021
One of the Armchairs was damaged and two of the items had light coloured feet and other one had dark coloured feet and castor! !! We went into the CRoydon StorE and reported this and we await your action to correct these matters
September 2021
Told 9 weeks when ordered my furniture and it ended up being 16 weeks. Had to call customer services every week took 1 hour every time to get through. Didn’t like the attitude of the customer services, pretty much told I had to wait longer and shut up and be patient! Love the furniture but the customer services are poor... read full comment
Furniture Village is an award-winning family business on a mission to help you live beautifully for less. Our 55 UK-based stores are home to quality furniture in every style for every room in your home. We’re proud to offer iconic British brands like Ercol and Vispring alongside many other brands from around the world - and all at great-value prices. Visit us today to explore our beautiful showrooms and speak in person to our friendly furniture experts. Plus, don’t forget to stop by our in-store Café to pick up your free coffee and cookies while you browse!