I wanted to buy some contacts in store; I appreciate that it may have not been possible but the person on the phone was extremely unhelpful and just straight up rude to me. Awful customer service from whoever was on the phone. As someone who works in customer service myself I thought the standards were very poor.
February 2024
Horrible they messed my date of birth when I came home I noticed on my prescription it was my doughters 20 years younger than me I called them up the made on the phone wasent much help she said it fine it’s still your prescription I said it’s not fine the optician said my eyes have deteriorated from last time a lot... read full comment
February 2024
Went for my eye test and couldn’t stay to look at glasses. Asked for my prescription “oh we’ll email it to you” over an hour passed so I had to go back. Then to be told that they would email them. I have been ringing and ringing and no answer. Rang for 20 minutes straight. Beyond let down by the branch and will... read full comment
From Vision Express Opticians - Sheffield - Meadowhall (Arcade)
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on Meadowhall Way or book an appointment online.