Excellent customer service.We needed a last minute Christmas present, saw the item on the Mypilot website, rang up, spoke to a lovely lady who explained exactly what we needed to do to ensure delivery before Christmas.We did as we were told & bingo it's wrapped and under the tree!
April 2023
Ok, I've edited my initial review of 1 star, as Pilot have now refunded me the delivery costs of both the original order, and me having to return the item myself.
March 2023
Bought some shoes that were sold out everywhere! Thank you to Claire; Great customer service and fast delivery! Thank you! Very pleased.